Intermittent 504/timeout errors

Incident Report for Nottingham College

Resolved

Our provider has now confirmed they have identified and isolated the issue. We will continue to monitor our website performance.

Posted Jul 18, 2025 - 15:22 BST

Monitoring

Our provider has been experiencing intermittent timeout errors in the Europe (EU) region for various Craft Cloud apps. This is impacting some requests to our website where page requests will take a longer time to load or display a 504 error (timeout).

Our provider is tracking this incident through their status page: https://status.craftcms.com/incident/621797

Our own reporting and monitoring has detected several small outages in the past few hours, averaging around 5 - 10 minutes.

Posted Jul 18, 2025 - 15:13 BST

This incident affected: College Website (www.nottinghamcollege.ac.uk).